Gift Cards
The Sandton City gift card is a gift that never disappoints. Who would have thought that a glittering piece of plastic could be a passport to an entire world of choice? Whether it’s the latest fashions off the runway, the finest homeware and furniture design, health and beauty products or dining out in luxury, – Sandton City’s flair for distinction ensures all tastes and styles are met with an endless array of choice with some of the world’s most desirable brands.
The gift cards are available from the Information Kiosks, which are located in the Banking Mall, on the Upper Level near Woolworths, the Lower Level near Totalsports.
In terms of the new FICA legislation, Sandton City now requires that shoppers produce their South African identity documents when purchasing a gift card. Please ensure you have the original document with you. The information kiosk officer will simply scan your South African ID document/driver’s license using an A5 scanner situated inside the kiosk.
GIFT CARD NOTICE
Please note that the Sandton City gift card is intended for use within Sandton City Shopping Centre.
Should you choose to use your gift card outside of Sandton City, you will incur a fee per transaction. However, you’ll be able to shop up a storm with the Sandton City gift cards as they are redeemable at:
- More than 400 retail stores in Sandton City and Nelson Mandela Square (excluding banks)
- More than 1 000 stores countrywide at all Liberty – owned shopping centres (including Eastgate, Liberty Promenade and Liberty Midlands Mall)
FORMS OF PAYMENT
ELECTRONIC TRANSFER
Electronic fund transfers and direct deposits must reflect in the Sandton City gift card bank account before any gift cards may be issued, therefore should you bank with any bank other than Standard Bank, the payment will take two to three working days to reflect in the bank account. If you bank with Standard Bank, it can take up to 24 hours for the money to reflect in the bank account.
DEBIT/CREDIT CARD
The cardholder must be present at the time of the gift card transaction and all transactions must be processed at Sandton City Shopping Centre. If you require authorisation, please ensure that the bank is aware of the transaction prior to the processing thereof as manual transactions are NOT permitted and we are not able to obtain authorisation from the bank to complete the transaction.
CHEQUE
No cheque deposits or payments will be accepted.
For any queries please contact Brenda.mthethwa@excelleratejhi.com and Kassandra.Sukhessan@excelleratejhi.com
For corporate sales please contact 011 217 6000/11/12
CHECK YOUR GIFT CARD BALANCE
Do you have a Sandton City Gift Card and are not sure of what your balance is? Now you can easily check your own gift card balance online. All you have to do is:
- Log onto www.whatsonmycard.com
- Enter your card number.
- Answer a security question.
- Then click on “fetch balance”.
You can also SMS your card number to 34246. It is that simple!
